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The information in this article applies to:
- All versions of Nitro PDF Professional 5
- Internet Explorer 7 & 8
- Microsoft Vista
Symptoms
When printing to the Nitro PDF Driver 5 in Internet Explorer 7 & 8, you are not prompted to select location to save to, and no resulting PDF is created.
Cause
Windows Vista user access control (UAC) prevents the Nitro PDF Driver 5 printer initializing in this environment.
Workaround
This bug has been resolved in the version 6 family of Nitro PDF Professional.
There are substantial discounts available for existing version 5 users when they upgrade to version 6.
Please click on the following link for more information:
Upgrade to version 6 of Nitro PDF Professional
To be able to use Nitro PDF Profesional version 5 to create a PDF under Internet Explorer on Windows Vista, there are a number of different workarounds:
1. You can use an alternative web browser (such as Firefox - http://en.www.mozilla.com/en/firefox/) instead of Internet Explorer to print web pages to PDF. Nitro PDF Driver 5 has no problem initializing when using Firefox on Windows Vista and UAC enabled.
2. Create a IE shortcut with "Run as administrator" selected in the advanced properties of the shortcut. This will allow you to open IE as the administrator and bypass the UAC restrictions.
- Right click the Internet Explorer icon and select "Create Shortcut".
- Right click the shortcut and select properties.
- Select the shortcut tab and click the "Advanced" button.
- Tick the "Run as administrator" tickbox and select "OK" then "Apply".
- Use the new IE shortcut to open the desired webpage and print to the Nitro PDF Driver 5 normally.
3. Disable UAC. You can do this via the following steps.
- Launch MSCONFIG by from the Run menu.
- Click on the Tools tab. Scroll down till you find "Disable UAC". Click on that line. Press the Launch button.
- A CMD window will open. When the command is done, you can close the window.
- Close MSCONFIG. You need to reboot the computer for changes to apply.
4. If you wish to convert standard web pages viewed in Internet Explorer, you can download and install a free program we have created called PDF Download from this website: http://www.pdfdownload.org/
(Note: Web pages on sites that require you to login or set specific cookie session info (such as your date of birth) before accessing them cannot be converted using PDF Download)
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